Terms and ConditionsOrders for products supplied are subject to our terms and conditions of order. ConfidentialityWe assure you of our discretion and respect your privacy. Your personal details are never used without your consent. At any time you can contact us and ask for your details to be amended and/or any communication from us to cease. PricesPrices of any order will be honoured as advertised at the time but are subject to change in the future. Our pricing structure is designed to provide high trade margins and good volume sales. Product availabilityWe cannot guarantee product availability on any specific item, the supply of which is subject to stock availability at the time of ordering. Stock items are notified on this site and all other items are available to order. A non stock special order has a minimum quantity of 10. DeliveryMost Trade orders made by noon will be delivered next working day. Products damaged on arrivalAny product received damaged on receipt must be notified to us within 5 days. We will replace any damaged or faulty product without question. Quality GuaranteeWe guarantee the quality of all products supplied and will replace any defective item within a period of three months. We have a simple no question replacement policy to make our service to you and your customer completely satisfactory. Returns procedurePlease email or phone us. We will replace immediately and notify if we require the faulty item to be returned. Out of stock ordersWe do our best to supply all orders promptly but in the event of out of stock items we will notify you immediately alowing you the choice of alternative product or to wait for supply. Registered Trade DealersAs a Trade Dealer of Don Wands.co.uk you will recieve our very best service at all times. We will strive to provide all back up and point of sale material you request within our ability. We take customer service very seriously. We would welcome any comment on our service to you. DonWands DetailsDonWands.co.uk Email: Vat Reg No. 910278543 | ||||||||||||||||||||||||
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